Terms and Conditions1. General Provisions1.1. These Terms and Conditions govern the procedure for ordering, paying for, and providing services offered on the website
[insert website domain].
1.2. By using the website and placing an order, the Client confirms that they have read, understood, and agreed to these Terms and Conditions.
1.3. The Contractor provides services in the field of web development, including website creation, design development, functionality setup, technical improvement, form integration, basic content filling, as well as other related services agreed upon separately by the parties.
1.4. All information posted on the website is for informational purposes only and does not constitute a public offer, unless expressly stated otherwise.
2. Information about the ContractorName: Individual Entrepreneur Mariia Patrusheva
Tax ID / Registration Number: 3181809740
Registered Address / Actual Address: Ukraine, 65110, Odesa Region, Ovidiopol District, Avanhard urban-type settlement, 1 Torhova Street, Apt. 10
Phone: +38 (095) 386-67-76
E-mail: mari7em@gmail.com3. Scope of Services3.1. The Contractor provides the Client with website creation and/or website improvement services in accordance with the agreed scope of work.
3.2. The specific list of services, deadlines, cost, stages of performance, and scope of work shall be determined by:
- the relevant page of the website;
- correspondence between the parties;
- an invoice;
- a technical specification;
- an agreement or an appendix thereto.
3.3. Services that were not expressly agreed upon by the parties shall be charged separately.
3.4. The Contractor has the right to engage third parties to perform certain technical tasks without reducing the quality of the services.
4. Order Placement Procedure4.1. Orders for services may be placed through forms on the website, messengers, e-mail, or other communication channels specified on the website.
4.2. After receiving a request, the Contractor contacts the Client to clarify the details of the order.
4.3. An order is considered agreed upon after confirmation of the scope of work, price, deadlines, and payment, unless otherwise agreed separately by the parties.
4.4. The Client undertakes to provide complete and accurate information necessary for the performance of the services.
5. Cost of Services and Payment Procedure5.1 The cost of services is determined individually depending on the scope, complexity, and deadlines of the work.
5.2. Payment shall be made in Ukrainian Hryvnia, unless otherwise agreed separately.
5.3. Available payment methods:
- online payment by bank card via the WayForPay payment service;
- bank transfer to the Contractor’s account;
- other payment methods agreed upon by the parties.
5.4. Services are provided on the basis of prepayment, full payment, or stage-by-stage payment, depending on the agreed format of cooperation.
5.5. Payment is deemed completed at the moment the funds are credited to the Contractor’s account.
5.6. In case of delay in payment, the Contractor has the right to suspend performance of the work until the funds are received.
6. Procedure for Providing Services6.1. The Contractor starts performing the order after:
- agreeing on the scope of services;
- receiving all necessary materials from the Client;
- receiving an advance payment or full payment, as agreed.
6.2. Deadlines depend on the complexity of the project and are calculated from the moment all necessary data is received from the Client.
6.3. If the Client delays the provision of materials, access credentials, texts, photographs, structure, approvals, or other information, the performance deadlines are automatically extended for the corresponding period of delay.
6.4. Services shall be deemed properly provided after the delivery of the result of the work, demonstration of the completed stage, or provision of access to the result.
6.5. If the Client does not provide reasoned comments within
3 (three) business days from the date of receiving the result of the work, the services shall be deemed accepted.
7. Revisions and Additional Work7.1. Within the agreed scope of work, the Client is entitled to request revisions in the amount agreed upon by the parties.
7.2. Revisions that go beyond the originally agreed scope, technical specification, or concept shall be considered additional work and charged separately.
7.3. The Contractor has the right to refuse revisions that contradict the originally agreed technical solution, applicable law, or the technical capabilities of the platform.
8. Client’s Obligations8.1. To provide all necessary materials, access credentials, and information for the performance of the services.
8.2. To promptly approve the stages of work.
8.3. Not to transfer to third parties any access credentials received from the Contractor if this may affect the performance of the work.
8.4. To pay for the services on time.
8.5. To independently review the final result before launch or publication.
9. Contractor’s Obligations9.1. To provide services within the agreed scope.
9.2. To comply with the agreed deadlines, provided that the Client duly fulfills their obligations on time.
9.3. To ensure the confidentiality of information received from the Client, except as otherwise required by law.
9.4. To correct technical defects if they arose through the fault of the Contractor and relate to the agreed scope of work.
10. Intellectual Property Rights10.1. Upon full payment for the services, the Client receives the property rights to the final result of the work within the scope agreed upon by the parties.
10.2. The Contractor retains the right to use general technical solutions, approaches, methods, know-how, and experience that do not contain the Client’s confidential information.
10.3. Rights to fonts, plugins, templates, third-party modules, photographs, videos, icons, licensed services, and other third-party materials shall be governed by the terms of their respective right holders.
10.4. If third-party paid services or licenses are used in the work, their cost may be paid separately by the Client.
11. Liability of the Parties11.1. The parties shall bear liability in accordance with the applicable laws of Ukraine.
11.2. The Contractor shall not be liable for:
- the content of materials provided by the Client;
- infringement of third-party rights in materials provided by the Client;
- errors in texts, photographs, contact details, and other information provided by the Client;
- the operation of hosting providers, domain registrars, third-party services, browsers, payment systems, CRM systems, website builders, or other external platforms;
- consequences of interference by third parties with the website after the result has been delivered to the Client.
11.3. The Contractor does not guarantee the achievement of specific marketing, commercial, or SEO results unless this has been expressly agreed in a separate agreement.
12. Communication Procedure12.1. Official communication between the parties may include messages sent by e-mail, messengers, or other communication channels actually used by the parties in connection with the project.
12.2. The Client is responsible for timely review of the Contractor’s messages.
13. Refunds13.1. The terms of refunds, order cancellation, and possible compensation are determined by a separate page of the website titled
“Refund Policy.”13.2. By placing an order, the Client confirms that they have read and agreed to the refund terms.
14. Force Majeure14.1. The parties shall be released from liability for failure to perform or improper performance of obligations in the event of force majeure circumstances.
14.2. Such circumstances include, in particular, hostilities, power outages, communication failures, actions of state authorities, technical infrastructure failures, cyberattacks, accidents, natural disasters, and other circumstances beyond the control of the parties.
15. Dispute Resolution15.1. All disputes and disagreements shall be resolved by the parties through negotiations whenever possible.
15.2. If no agreement is reached, the dispute shall be resolved in accordance with the applicable laws of Ukraine.
16. Final Provisions16.1. The Contractor has the right to amend these Terms and Conditions without prior approval of the Client.
16.2. The current version of the Terms and Conditions shall always be available on the website.
16.3. Continued use of the website or placement of an order after the Terms and Conditions have been updated shall constitute the Client’s acceptance of such changes.